Returns and Refunds Policy

At Juno Mirrors, we take pride in offering high-quality mirrors for your Bedroom, Kitchen, and Living Room. To ensure transparency, please review our return and refund policy below.

✅ Returns

• Returns are accepted only in the case of defective, damaged, or incorrect items received.

• Customers must inspect the product upon delivery and report any issues within 48 hours by contacting us at [email protected].

• To process a return, customers are required to provide order details and clear photos of the damaged or incorrect product.

• Products must be returned in their original packaging and unused condition.

💵 Refunds

• Since we operate on Cash on Delivery (COD) only, refunds will be issued as follows:

  • If the product is returned due to damage, defect, or incorrect delivery, a full cash refund will be provided at the time of pickup or through bank transfer (as agreed).

  • Refunds will not be provided for products damaged due to customer misuse, negligence, or after the 48-hour reporting window.

🔄 Exchanges

• In eligible cases, customers may choose to request a replacement product instead of a refund, subject to availability.

• Exchange requests must follow the same reporting process as returns.

❌ Non-Returnable Items

• Customized or specially ordered mirrors cannot be returned unless defective.

• Mirrors that have been installed, altered, or used after delivery are not eligible for return or refund.

📩 Contact Us

For return, refund, or exchange inquiries, please reach out to our team:

📧 Email: [email protected]